Buying Guide - In-Store Returns

In-Store Comfort Exchange

When you don't like an item purchased in one of our local stores and want to exchange it for a different model, we have a solution we hope will help.

Applies only to in-store purchases. Does not apply to warranty issues. Comfort Exchanges typically apply to Mattresses but may also apply to other items that don't meet your expectations. Since we cannot return the item to the manufacturer we consider the item as Used and therefore offer a prorated value for the item being returned.

Within 30 days of purchase you could qualify for a credit worth up to 75% of the original price paid for the item you want to exchange. This credit can only be used for the same-day purchase of another item of equal or greater value. The actual credit amount is determined solely at the discretion of the store owner. Special Orders (eg. Custom Size Mattresses) are not exchangeable.

To Qualify for a Comfort Exchange:

You must present your original receipts.
The item must be clean, free of damage, and have all tags attached (if applicable).
Any and all parts, instructions, and accessories must be included with the item at the time of the return.

This Comfort Exchange Credit can only be applied to a replacement item of equal or greater value and will not be applied toward any service fees such as but not limited to delivery fees, shipping fees, etc. Our goal is to make you happy, but also to keep our doors open so we can continue to offer you and your neighbors the best deals possible.

In-Store Refund Returns

If you change your mind about a purchase made in one of our local stores.

Applies only to in-store purchases. Does NOT apply to warranty issues. Refunds may be granted solely at the discretion of the store manager and are determined on a case-by-case basis. We do not have any obligation to refund your purchase in whole or in part. This does not preclude the possibility of a refund should you decided to cancel or return a purchase made with us.

What typically can be returned for a refund:

New, regularly stocked items in their original, unopened, damage-free packaging.
New, Regularly Stocked items scheduled for but not yet delivered or shipped.
New, Special Order items that have not yet been ordered from our vendors.

Items that will not be refunded:

Additional Fees such as but not limited to Services, Shipping, Delivery, etc.
Floor Sample Items.
Clearance or Discontinued Items.
Certain Special or Custom Size orders that have already been placed with our vendors.

You must present your original receipt(s) at the time you request a refund. No refund or credit will be offered without your original receipt(s). Refunds can only be made in the method of payment of the original sale, unless otherwise approved by the store manager.

If you paid by credit card, refunds must be returned to the same card used for the original purchase. Funds returned to your card may require several business days to fully process and become available to you, as determined by the associated banks involved with the transaction. A 5% Credit Card Transaction Fee will be deducted from the amount refunded: Card fees are charged by the banks regardless of whether you are paying us or we are refunding to you. We currently do not collect a card fee at the time of sale, and may collect fees for both the original sale and the refunded amount when the transaction is refunded to you.

If you paid by cash, your refund may be in form of a company check in lieu of cash. Please call us prior to coming in for a cash refund, since we do not keep cash on hand in the store.

Our goal is to make you happy, but also to keep our doors open so we can continue to offer you and your neighbors the best deals possible.

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Our Locations

Cheap Sleep proudly serves Florida's Treasure Coast and surrounding communities from the following locations:

CHEAP SLEEP

221 N US Highway 1

Fort Pierce, FL 34950

(772) 283-4687

Fort Pierce STORE HOURS
Nov 16 Sun	12:00 pm	-	4:00 pm
Nov 17 Mon	10:00 am	-	4:00 pm
Nov 18 Tue	10:00 am	-	4:00 pm
Nov 19 Wed	10:00 am	-	5:00 pm
Nov 20 Thu	10:00 am	-	5:00 pm
Nov 21 Fri	10:00 am	-	5:00 pm
Nov 15 Sat	10:00 am	-	5:00 pm

Fort Pierce UPCOMING HOLIDAY HOURS
Thanksgiving Thu Nov 27, 2025	Closed
Christmas Eve Wed Dec 24, 2025	10:00 am	-	3:00 pm
Christmas Thu Dec 25, 2025	Closed