| Warranty Coverage |
| Something has gone wrong with the product you bought from us and it needs to be repaired or replaced. |
| A warranty protects you from defects in materials and workmanship that may lead to a bad product. Warranties do not cover normal wear and tear that will occur over time, or damage that occurs due to improper use, abuse, or neglect. Also, when a product is replaced under warranty, the replacement product adopts the terms of the original product's warranty value and remaining duration. Warrantied Products we sell are typically exchanged for a store credit equal to the sale price of that product when you bought it, as applied according to the terms of the manufacturer's warranty: An $800 mattress with a 10 Year Full warranty with be worth $800 throughout that 10 year period, while the same with a 10 Year Prorated Warranty looses $80 every year. Warranties only cover the physical product and do not include coverage for additional fees such as delivery/removal charges, shipping charges, etc. Warranties on products we sell are offered by the manufacturer and are honored solely at the manufacturer's discretion. Most manufacturers have their own policies regarding their own warranted products and you should familiarize yourself with their policy when you first receive the product. We cannot amend, alter, or otherwise change the warranties as offered by the manufacturer, nor can we override any decision regarding warranty coverage made by the manufacturer. Warranty Qualification is determined solely by the company that has written the warranty and therefore we cannot be held responsible for honoring any manufacturer's warranty, written or implied, should qualification be denied or should repair or replacement be otherwise considered insufficient to you. Some Tips For Keeping Your Warranty Valid:
The above is only a suggestion of some of the steps you should take to keep your warranty protection in place. Always refer to the manufacturer's specific instructions for all the details of the warranty. If you think you need warranty service please call us first, we will be happy to help you get started. |

